The Centro Congressi al Duomo – Florence is a reality deeply rooted in the cultural context of the city since 1975; it is an affiliate member of UNWTO, and a seat of practical application of the Life Beyond Tourism® movement.
It founded and supports since 1991 the Romualdo Del Bianco® Foundation devoted to research on themes, #Travel, #Planet Earth, and #Cultural Intercultural Dialogue, practically applied on territory.
The company is certified in accordance with ISO 9001: 2015 and has adopted the model of Legislative Decree 231/2001 (Code of Ethics and General Part).
All the staff is trained to welcome our guests in the spirit of Life Beyond Tourism® according to the international quality standards of Accessible Hospitality and according to the Certification Life Beyond Tourism® for intercultural Dialogue. It has an average of 800 hours of training per year on topics related to welcoming and reception, communication, social marketing and current legislation (SGSL Legislative Decree 81/08, Privacy, Legislative Decree 231/2001, Quality Management System ISO 9001: 2015).